Recommended link to article:
EVGENYA D. RADKOа
аRussian Presidential Academy of National Economy and Public Administration
DOI: 10.22394/2070-8378-2019-21-5-12-16
Abstract:
The article dwells upon the relationship between the corporate culture of civil servants and the effectiveness of public administration. As an example illustrating this dependence, the author cites Singapore – a state whose public service system is most effective, according to the GRICS (Governance Research Indicator Country Snapshot). The article focuses on studying the values of public servants in Singapore as a fundamental element of their corporate culture, and the mechanisms for incorporating values into organizational processes. It is concluded that the study of Singapore’s experience can be useful in building a value-oriented institution of public service in Russia that would meet the goals and requirements of the state and society and correspond to its national traditions and mentality. An important moment in support of the initiative of civil servants is the formation of the so-called ‘culture of trust’, which would allow employees to more openly, fearlessly share their ideas, point out problems, knowing that their opinion will be heard and taken into account. Such an approach should, on the one hand, lead to the development of the best solution, to which the manager can’t always come alone, and on the other hand, create a friendly atmosphere in the team, form the employees’ sense of their own worth and sense of belonging to the common cause and, as a consequence, to increase their involvement in labor activity. Managers play a key role in translating values and incorporating them into organizational processes. They should embody the ideal image of a civil servant, be leaders for subordinates, role models and to some extent ‘inspirers’.
Keywords:
corporate culture, organizational culture, ‘culture of trust’, values, public administration, public service, Singapore
Received:
September 24, 2018
References:
Arezki R., Quintyn M. Degrees of development. In: Finance and Development. 2013. Vol. 50. № 1. P. 42–45. In English
Astafeva E.M. Some aspects of the policy of ‘Nation-building’ in Singapore. In: JVA (Southeastern Asia): aktualnye problemy razvitiya. 2010. № 14. P. 278–294. In Russian
Bartsits I.N., Borshchevskii G.A., Magomedov K.O. The current state and development trends of the Civil Service in Russia: an analytical report. M.: Publishing house ‘Delo’ RANEPA, 2018. 136 p. In Russian
Dahlström C., Lapuente V., Teorell J. The merit of meritocratization: politics, bureaucracy, and the institutional deterrents of corruption. In: Political Research Quarterly. 2012. Vol. 65. № 3. P. 656– 668. In English
Ermolov Y.A. The substantive relationships of the definitions ‘Organizational Culture’ and ‘Corporate Culture’. In: Vestnik TGU. 2012. № 9. P. 78–85. In Russian
Evans P., Rauch J. Bureaucracy and growth: a cross-national analysis of the effects of ‘Weberian’ state structures on economic growth. In: American Sociological Review. 1999. Vol. 64. № 5. P. 748–765. In English
Kalmykov N.N. Corporate culture of civil servants: a comparative sociological analysis. In: Gosudarstvennaya sluzhba. 2015. № 6(98). P. 98–101. In Russian
Lee Kuan Yew. From Third World to First. The Singapore History (1965–2000). M.: Mann, Ivanov i Ferber, 2013. 576 p. In Russian
Recanatini F., Prati A., Tabellini G. Why are some public agencies less corrupt than others? Lessons for institutional reform from survey data. Washington, DC: World Bank. 2005. 34 p. In English
Solomanidina T.O. Organizational culture in tables, tests, cases and diagrams: Teaching materials. M.: INFRA-M. 2007. 624 p. In Russian
Tan K., Thangara G. The value of values in the Singapore Public Service. In: ETHOS. 2014. № 13. P. 69–77. In English
Tereshuk E.A. Features of the corporate culture of civil servants in expert assessments. In: Sotsium i vlast. 2010. № 1. P. 24–29. In Russian
Articles in Open Access mode are published under the Creative Commons Attribution 4.0 International (CC BY) license.
